Is Structa a POS?+
It runs the POS job: open a table’s tab, add dishes, split the check, take the tip and the sales tax, close and pay, and keep every past bill. Card processing at the counter stays on the terminal you have, at the rates you have. The one exception is a guest paying from their phone — that charge runs through Stripe and lands in your own account.
What does the kitchen display run on?+
Any screen with a browser — a tablet on the pass or a wall-mounted display. Tickets appear within seconds of a server adding dishes, and the board clears itself daily. On the Windows app the same board prints each new ticket by itself, to a printer you picked once.
Can we print tickets without a dialog for every one?+
Yes, on Windows. Structa for Windows is an app for the computer on the pass: choose the printer once and tickets go straight to it, dishes added later print as a supplement rather than a whole second ticket, and the app updates itself. In a browser the printing still works — the browser just shows its own dialog each time, which is the reason a busy pass wants the app.
Does inventory really follow recipes?+
Yes. You attach a recipe to a dish, and every sale draws the ingredients down. When an unprepared dish would run past your stock, the ticket shows a warning. Receiving is a scanner and a code: scan to receive, count or use stock, and bins with no barcode of their own get a printed label.
Do you do gift cards?+
Yes — sold and redeemed at the till, with codes that belong to your business rather than to a network. A sale is money you owe a service on, so it sits outside revenue until the card is spent; Day close prints cards sold as a note under expected cash and redemptions as a tender that put nothing in the drawer. A card has to cover a whole sale, and a mistaken sale can be undone while the card is unspent.
How do people clock in?+
On the tablet by the staff door. Tap your card, type your PIN, and the card lights up as the shift starts counting; tap it again on the way out. The same gesture opens your own workspace, so the person who just clocked in is already on their station. A QR badge is the second way in, and the week’s timesheet exports as a payroll CSV.
How long does setup actually take?+
Enable modules, create roles, invite staff — that part is minutes. Entering a full menu is the longest step (about an hour for ~40 dishes); send us a spreadsheet and we’ll load it with you during onboarding, and we set up the Windows station with you the same way.
Can my servers see the revenue numbers?+
Only if you put Reports in their role. The front desk can run bookings all day without ever seeing a dollar figure — that’s the point of role-scoped workspaces.
Does it work offline?+
Yes — the floor keeps working. If the Wi-Fi drops mid-shift, a signed-in tablet keeps showing tables, orders and the menu, and staff keep taking orders and settling checks; everything syncs automatically when the connection returns, dated to when it actually happened. Signing in and the AI assistant still need a connection.